Thanks for your earlier reply. I have already contacted Apple Developer Support through the official channel and have been following up on an active case, but the issue is still unresolved after several weeks. This account status problem is preventing me from updating my apps.
Is there any additional escalation path or team you would recommend for cases like this?
My Team ID is: 84FV5VNGS2
My China Developer Support case number is: 102922928162
It really looks like a lot of people are running into the same issue, and it’s honestly frustrating that there doesn’t seem to be a clear or unified process from Apple to handle it. Being stuck for this long without updates is really discouraging. If you get any progress on your side, please keep me posted as well.
Thanks, I appreciate it. I’ll keep you posted if Apple replies on my side too. Our situations seem very similar, and it’s frustrating that this has blocked app updates for so long. Hope we both get it resolved soon.
Sigh… I checked with Developer Support multiple times to see whether I needed to provide any additional documents. Each time, they told me that no further submission was needed, but they still could not give me any timeline for when my account would be restored.
So at this point, I’m basically just being told to keep waiting, which feels pretty helpless. I really don’t know what else I can do on my side.
Thanks for your earlier reply. I have already contacted Apple Developer Support through the official channel and have been following up on an active case, but the issue is still unresolved after several weeks. This account status problem is preventing me from updating my apps.
Is there any additional escalation path or team you would recommend for cases like this?
My Team ID is: 84FV5VNGS2
My China Developer Support case number is: 102922928162
It really looks like a lot of people are running into the same issue, and it’s honestly frustrating that there doesn’t seem to be a clear or unified process from Apple to handle it. Being stuck for this long without updates is really discouraging. If you get any progress on your side, please keep me posted as well.
Thanks, I appreciate it. I’ll keep you posted if Apple replies on my side too. Our situations seem very similar, and it’s frustrating that this has blocked app updates for so long. Hope we both get it resolved soon.
Sigh… I checked with Developer Support multiple times to see whether I needed to provide any additional documents. Each time, they told me that no further submission was needed, but they still could not give me any timeline for when my account would be restored.
So at this point, I’m basically just being told to keep waiting, which feels pretty helpless. I really don’t know what else I can do on my side.