Hi all, Posting here because I've exhausted the Developer Support channel and I'm hoping someone in the community has seen this before, or can point me toward a path that actually leads somewhere. What happened I tried to enroll in the Apple Developer Program through the Developer app on my iPhone 16 Pro Max. I uploaded my passport as prompted and entered my address in Latin characters. I then got an error screen saying there may be an issue with my account that needs to be resolved before I can continue, and to contact Support. The enrollment button now reads "ID Verification Rejected." I have since also attempted enrollment through the web at developer.apple.com. Same result. This appears to rule out the Developer app's device check as the cause, and suggests the block sits on the account itself. What Support told me After several weeks and multiple exchanges, the answer I keep receiving is that my device is listed as a trusted device on other Apple Accounts, and that I need to contact whoever controls those accounts and have my device removed. They've also told me they can't disclose which accounts those are. So the instruction is: fix a problem by contacting people whose identity Apple won't reveal. I've also tried reaching Developer Support by phone. I've sat on hold for up to three hours on multiple attempts and never reached anyone. Email replies come back every few days and repeat the same instruction. What I've already checked I own the device, the phone number, and both of my Apple Accounts. My two accounts use different trusted phone numbers and different devices. Nothing is shared between them. I've checked every account belonging to people in my household. Nothing is shared or borrowed. Enrollment fails identically through the web and through the app. Where that leaves me Either Apple's records are wrong and my device or number is flagged in error, or an account I don't control genuinely has my device listed as trusted, which would be a security concern that I can't investigate without information only Apple has. Either way, I don't see how the resolution is on my end. What's stopping me from just throwing money at this is that I don't know what's actually flagged. If it's the device, a new iPhone fixes it. If it's my phone number or my Apple Account, I could buy a new phone, a new number, and a new email and still land on the same screen, out well over a thousand dollars with nothing to show. Nobody at Apple will tell me which it is, so any purchase is a guess. That's the part I find hardest to accept. What I'm asking the community Has anyone hit "ID Verification Rejected" during enrollment and gotten past it? What actually worked? Given that web and app enrollment both fail the same way, has anyone seen an account-level verification flag like this get cleared, and what triggered the clearing? Is there any way to see or reset which accounts list a device as trusted, from the device owner's side? Is there an escalation route that actually connects to a human? Three-hour phone holds with no answer and repeating email replies have gotten me nowhere. Does Feedback Assistant work for this, or is there a specific team that handles enrollment identity issues? Any pointers appreciated. I've been stuck on this for weeks, and I'd rather find the right door than keep knocking on the same one. Thanks.

Case #102895344856 I am attempting to enroll in the Apple Developer Program as an individual. My enrollment has been blocked for approximately two months and I have not been able to get a resolution. What happened, in order: Enrollment was first blocked with an error stating the device was already enrolled as a trusted device on another Apple Account. I am the Account Holder of a separate organization account under my employer, and my devices had been trusted on that account. I removed my phone number and devices from that other account so that they are now associated only with this personal Apple Account. I attempted enrollment on the web. It failed. I attempted enrollment through the Apple Developer app on a device now trusted only to this Apple Account, and submitted my passport. The result was: "Contact Us to Continue There may be an issue with your account that needs to be resolved before you can continue. Please contact support." ID Verfication Rejected on the enroll button The Apple Developer app now does not allow me to resubmit my passport or retry verification. It only displays a message to contact support. I have contacted support repeatedly. Replies arrive every 4–10 days, and my most recent message from Aug 11 has gone unanswered for 8 days. I have also called three times on three different days, waiting approximately 3 hours on each day, and no one answered. I am requesting: The specific reason my identity verification did not pass, so I can correct whatever is wrong. Either the alternative identity verification method referenced at developer.apple.com/support/identity-verification, or a reset of my verification status so I can resubmit through the app.

Hi all, I'm hitting a wall trying to enroll my personal Apple ID in the Apple Developer Program. My company Apple ID has been enrolled and active in the program for over a year. I now want to enroll my personal account as well so I can ship side projects under my own name. Both accounts belong to me. Both use the same iPhone, mac and the same phone number for 2FA. I'm not trying to run both signed in simultaneously, I just want both Apple IDs enrolled so I can switch between them when needed. Every time I try to enroll the personal account, it's rejected. The rejection doesn't give a specific reason (Your enrollment could not be completed.), but I'm fairly sure the conflict is around the shared phone number or device. I've reached out to Developer Support but haven't had luck getting through: Email support: over 10 days with no reply on my ticket Phone support: on hold for 3 hours before the call dropped automatically Posting here in case someone has been through the same setup. Specifically: Has anyone successfully enrolled two Apple IDs in the Developer Program where both accounts belong to the same person on the same device? Is the shared phone number actually the blocker, or could it be something else? Is there a recommended way to escalate Developer Support when tickets go unanswered? Any pointers appreciated.