Hi all,
I'm hitting a wall trying to enroll my personal Apple ID in the Apple Developer Program. My company Apple ID has been enrolled and active in the program for over a year. I now want to enroll my personal account as well so I can ship side projects under my own name.
Both accounts belong to me. Both use the same iPhone, mac and the same phone number for 2FA. I'm not trying to run both signed in simultaneously, I just want both Apple IDs enrolled so I can switch between them when needed.
Every time I try to enroll the personal account, it's rejected. The rejection doesn't give a specific reason (Your enrollment could not be completed.), but I'm fairly sure the conflict is around the shared phone number or device.
I've reached out to Developer Support but haven't had luck getting through:
Email support: over 10 days with no reply on my ticket
Phone support: on hold for 3 hours before the call dropped automatically
Posting here in case someone has been through the same setup. Specifically:
Has anyone successfully enrolled two Apple IDs in the Developer Program where both accounts belong to the same person on the same device?
Is the shared phone number actually the blocker, or could it be something else?
Is there a recommended way to escalate Developer Support when tickets go unanswered?
Any pointers appreciated.
Topic:
Community
SubTopic:
Apple Developers
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