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Ok Apple needs to do better
I understand that they/you are probably being flooded by a lot of AI slop apps or other excuses, but submitting an app 3 weeks ago and it being stuck in Waiting for Review (not first app live on app store either) is beyond a joke. Lodge a support request (not expedited review request) and to get back a generic you will be notified when it changes to In review is not the sort of support help you would expect either. This sort of delay impacts businesses (time and money) and needs to be fixed by either putting more reviewers on - OR better still move more towards the Automated review process Google uses. meantime it still sits there in waiting for review.
3
1
713
2w
Why is Apple so slow at responding and reviewing
Relatively new to development for Apple, first submission followed the general guidance of timeframes for review (around 48 hrs but probably a little more) , but WOW have had a follow up release sitting there for almost a week and no movement - got too the point that had to pull it and replace it to fix some critical issues being reported through the "other app distribution platform" and now same problem with the revised submission. Not only that have submitted two non-related development support enquiries (you know where they say they will get back to you in 24 hrs) - umm 4 days and no response. Should we be all submitting for expedited reviews - has Apple sacked 3/4 of it review team ? What is going on with Apple Support and App Review timelines??
3
1
240
2w
Ok Apple needs to do better
I understand that they/you are probably being flooded by a lot of AI slop apps or other excuses, but submitting an app 3 weeks ago and it being stuck in Waiting for Review (not first app live on app store either) is beyond a joke. Lodge a support request (not expedited review request) and to get back a generic you will be notified when it changes to In review is not the sort of support help you would expect either. This sort of delay impacts businesses (time and money) and needs to be fixed by either putting more reviewers on - OR better still move more towards the Automated review process Google uses. meantime it still sits there in waiting for review.
Replies
3
Boosts
1
Views
713
Activity
2w
Why is Apple so slow at responding and reviewing
Relatively new to development for Apple, first submission followed the general guidance of timeframes for review (around 48 hrs but probably a little more) , but WOW have had a follow up release sitting there for almost a week and no movement - got too the point that had to pull it and replace it to fix some critical issues being reported through the "other app distribution platform" and now same problem with the revised submission. Not only that have submitted two non-related development support enquiries (you know where they say they will get back to you in 24 hrs) - umm 4 days and no response. Should we be all submitting for expedited reviews - has Apple sacked 3/4 of it review team ? What is going on with Apple Support and App Review timelines??
Replies
3
Boosts
1
Views
240
Activity
2w