Thanks for the response. For context, we've been working to resolve this since July 7, 2026, when the original 1.1.4 concern was raised. We requested an expedited review, which was approved on July 28, and the app has now been sitting in review for 7+ days since with no reviewer feedback. I also want to clarify — I did try the "contact us" channel before posting here, as well as calling Developer Support directly (waited ~3 hours on 8/3, no support person reached). I'm on another call with Developer Support right now, at 1 hour 50 minutes and still waiting. We've since submitted an updated build directly addressing the original concern. Is there a way to get direct confirmation that it's in the review queue, or an expected timeframe? Happy to provide any additional info the review team needs — just trying to find a channel that gets an actual response.

Somehow we are having same issue. NOT getting a VoIP notification when the app is in a killed state or terminated state. Notification are delivered while it's in foreground and background states. Do we need any special entitlements such as com.apple.developer.pushkit.unrestricted-voip, com.apple.developer.voip-services?