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Reply to Title: Build stuck in "Waiting for Review" after resubmit — usually under 24h
Update — Thursday, July 23. Still nothing. Build has been in "Waiting for Review" since July 17, no status change, no reply. All three rejection points are fixed. I've tried the App Review contact form, Developer Program Support (Case 102945425814), and this thread — no response from anyone. Does anyone know a way to actually reach App Review when a submission is stuck and the Resolution Center thread is closed after a resubmit? Any escalation route that has worked for you? Thanks.
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Reply to Title: Build stuck in "Waiting for Review" after resubmit — usually under 24h
Hi, thanks for following up. The rejection had three points: Guideline 2.3.10 — an "Android" reference left in the What's New text. That was an oversight on my end and is the main metadata cause. Already corrected. Guideline 1.1 (objectionable content) flagged on screenshots. These are actually fictional illustrations — AI-generated characters holding the phone — not real content, so I'm clarifying that with App Review and updating the screenshots if needed. Guideline 2.5.4 — a leftover bluetooth-central background mode in Info.plist with no shipping BLE feature yet. I'm removing it in a new build. So nothing blocking conceptually, mostly metadata + a stray Info.plist key. Working through all three now — mainly hoping to understand why the resubmit has been sitting in "Waiting for Review" much longer than my usual sub-24h turnaround.
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Reply to Title: Build stuck in "Waiting for Review" after resubmit — usually under 24h
Update — Thursday, July 23. Still nothing. Build has been in "Waiting for Review" since July 17, no status change, no reply. All three rejection points are fixed. I've tried the App Review contact form, Developer Program Support (Case 102945425814), and this thread — no response from anyone. Does anyone know a way to actually reach App Review when a submission is stuck and the Resolution Center thread is closed after a resubmit? Any escalation route that has worked for you? Thanks.
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Reply to Title: Build stuck in "Waiting for Review" after resubmit — usually under 24h
Hi, thanks for following up. The rejection had three points: Guideline 2.3.10 — an "Android" reference left in the What's New text. That was an oversight on my end and is the main metadata cause. Already corrected. Guideline 1.1 (objectionable content) flagged on screenshots. These are actually fictional illustrations — AI-generated characters holding the phone — not real content, so I'm clarifying that with App Review and updating the screenshots if needed. Guideline 2.5.4 — a leftover bluetooth-central background mode in Info.plist with no shipping BLE feature yet. I'm removing it in a new build. So nothing blocking conceptually, mostly metadata + a stray Info.plist key. Working through all three now — mainly hoping to understand why the resubmit has been sitting in "Waiting for Review" much longer than my usual sub-24h turnaround.
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