Hi, I requested the CarPlay Video entitlement for my app on October 2 and again on October 3, 2026 (Case-IDs 22627198 and 22644963, Team ID 48482B7BH9, bundle ID com.bubisoft.cartv). Both times, the "Tell us about your app" and "CarPlay features" fields arrived empty in the acknowledgment email, even though I filled them in on the form. I sent the full details as a reply in the case thread, and got an automatic "threaded to your original request" response, but no human reply in 8 days. The app is live on the App Store: a playlist/video player. CarPlay use is limited to video playback while the vehicle is parked, with audio-only fallback while driving, following the CarPlay Developer Guide. Two questions: Is the empty-fields issue a known problem with the request form, and could it cause a request to be set aside as incomplete? Should I submit a fresh request, or is replying in the existing case thread the correct way to supply the missing details? Thanks!