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Subscriptions not reviewed with App
Hello, I had an App approved several days ago. But the subscription which is a necessity for most potential users is still marked 'Awaiting Review' This results in users seeing 'unable to load subscription' when attempting to use the app. Not exactly the start I or they, were hoping for. After several days like this, I had hoped the review team would look at the subscription. But Apple support tell me they likely won't because the App itself is already approved, and the subscription won't be seen by them. Can anyone here tell me how best to proceed? This does not help my reputation, and I need to resolve it quickly to limit the damage. Many thanks
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3d
App Store Review
I have a new app which has been submitted for review, and has been rejected.. The tester unable to see subscription settings.. He/she has not looked very far, they are in the app settings tab, and that was noted in the app submission. The likely issue is that this is an iPhone app, and specifically not for iPad.. Yet the reviewer used an iPad to test! This is the third consecutive rejection for administrative issues which have nothing to do with the app itself, and which, if the reviewers were to look properly, are not actually issues at all. This feels as though the reviewers are trying to get through as many reviews as possible in the shortest time possible, and not taking the time to examine an app submission properly. They are undermining months of hard work with a 30 second scan.
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73
2w
Subscriptions not reviewed with App
Hello, I had an App approved several days ago. But the subscription which is a necessity for most potential users is still marked 'Awaiting Review' This results in users seeing 'unable to load subscription' when attempting to use the app. Not exactly the start I or they, were hoping for. After several days like this, I had hoped the review team would look at the subscription. But Apple support tell me they likely won't because the App itself is already approved, and the subscription won't be seen by them. Can anyone here tell me how best to proceed? This does not help my reputation, and I need to resolve it quickly to limit the damage. Many thanks
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0
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0
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22
Activity
3d
App Store Review
I have a new app which has been submitted for review, and has been rejected.. The tester unable to see subscription settings.. He/she has not looked very far, they are in the app settings tab, and that was noted in the app submission. The likely issue is that this is an iPhone app, and specifically not for iPad.. Yet the reviewer used an iPad to test! This is the third consecutive rejection for administrative issues which have nothing to do with the app itself, and which, if the reviewers were to look properly, are not actually issues at all. This feels as though the reviewers are trying to get through as many reviews as possible in the shortest time possible, and not taking the time to examine an app submission properly. They are undermining months of hard work with a 30 second scan.
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2w