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Reply to TestFlight builds expired across multiple apps; new builds cannot be installed (“Requested app is not available or doesn’t exist”)
Hi Albert, yes — the issue is specifically TestFlight installation/distribution. I have now submitted Feedback Assistant report FB25205808: https://feedbackassistant.apple.com/feedback/25205808 It includes the affected app and build details, the premature expiry, the exact installation error, and our existing Developer Support case 102994559872. Direct Xcode installation works. Could you please route this to the TestFlight team? Thank you for your help.Hi Albert, yes — the issue is specifically TestFlight installation/distribution. I have now submitted Feedback Assistant report FB25205808: https://feedbackassistant.apple.com/feedback/25205808 It includes the affected app and build details, the premature expiry, the exact installation error, and our existing Developer Support case 102994559872. Direct Xcode installation works. Could you please route this to the TestFlight team? Thank you for your help.
1w
Reply to TestFlight builds expired across multiple apps; new builds cannot be installed (“Requested app is not available or doesn’t exist”)
Hi Albert / DTS team, I’m experiencing the same issue with my app, Heidi & Matt. A build uploaded on 11 October unexpectedly showed as expired on 12 October, well before its 90-day expiry. Replacement builds processed successfully and were assigned to our internal testing group, but installation still fails with: “Could not install Heidi & Matt. The requested app is not available or doesn’t exist.” Uploading new versions and restarting the iPhone have not resolved it. The updated Apple Developer Program License Agreement has also been accepted. The app installs and runs successfully when installed directly through Xcode. I have an existing Apple Developer Support case, 102994559872, and have followed up today, 15 October. Could you please help route this to the TestFlight team? Should I also submit a separate Feedback Assistant report and add its FB number here? Thank you for your help.
1w
Reply to TestFlight builds expired across multiple apps; new builds cannot be installed (“Requested app is not available or doesn’t exist”)
Hi Albert, yes — the issue is specifically TestFlight installation/distribution. I have now submitted Feedback Assistant report FB25205808: https://feedbackassistant.apple.com/feedback/25205808 It includes the affected app and build details, the premature expiry, the exact installation error, and our existing Developer Support case 102994559872. Direct Xcode installation works. Could you please route this to the TestFlight team? Thank you for your help.Hi Albert, yes — the issue is specifically TestFlight installation/distribution. I have now submitted Feedback Assistant report FB25205808: https://feedbackassistant.apple.com/feedback/25205808 It includes the affected app and build details, the premature expiry, the exact installation error, and our existing Developer Support case 102994559872. Direct Xcode installation works. Could you please route this to the TestFlight team? Thank you for your help.
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1w
Reply to TestFlight builds expired across multiple apps; new builds cannot be installed (“Requested app is not available or doesn’t exist”)
Hi Albert / DTS team, I’m experiencing the same issue with my app, Heidi & Matt. A build uploaded on 11 October unexpectedly showed as expired on 12 October, well before its 90-day expiry. Replacement builds processed successfully and were assigned to our internal testing group, but installation still fails with: “Could not install Heidi & Matt. The requested app is not available or doesn’t exist.” Uploading new versions and restarting the iPhone have not resolved it. The updated Apple Developer Program License Agreement has also been accepted. The app installs and runs successfully when installed directly through Xcode. I have an existing Apple Developer Support case, 102994559872, and have followed up today, 15 October. Could you please help route this to the TestFlight team? Should I also submit a separate Feedback Assistant report and add its FB number here? Thank you for your help.
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1w