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Reply to App Review Rejection – Guideline 2.1: “Create PIN” Not Responsive on iPad (iPhone-Only App)
Clarification on “not responsive” Since all buttons respond correctly during our testing, I’d appreciate clarification on what App Review typically means by “not responsive” in this context: It could mean that they are tapping something that is even a button. I had a case about 6 months ago where they claimed that nothing happened when he or she tried to make a subscription purchase. This 'something' was not even a button or anything with the tap gesture. If I remember correctly, the same reviewer claimed that the user was not able to post a support request at our website when in fact it was just the matter of scrolling down a little further to find a text box and a button.
Feb ’26
Reply to 年間料金の支払いについて
おはようございます。それは残念ですね。  ここは英語が公用語なので、英語で問題を定義しないと、誰からも返事は届かないと思いますよ。  とりあえず日本のApple社に連絡をして相談した方がいいでしょうね。まずはContact Us で連絡をしてみたらどうでしょうか?  きっと最初からやり方が間違っていたのではないでしょうか?依頼主に頼まれてアプリを開発する時は、まず依頼主に開発者登録をしてもらうことから始まります。
Topic: Community SubTopic: Apple Developers Tags:
Feb ’26
Reply to Does Showing User's Current Location on the Map Require 'NSLocationWhenInUseUsageDescription'?
I've asked Gemini. It says the following. To answer your question directly: Yes, you absolutely need the Privacy keys in your Info.plist. Even though you are only using the user’s location to show a "blue dot" on the map, Apple considers the act of calling requestWhenInUseAuthorization() a request for "private" data. If that key is missing, your app will not only be rejected, it will likely crash the moment it executes that line of code on a real device.
Feb ’26
Reply to Copyright infringement in an app distributed long-term via TestFlight
You may want to ask a search engine about 'iPhone app how to report copyright infringement claim to apple.' I reach the following URL at Apple, Inc. Meanwhile, I had a desktop application that worked with PDF files. And an Adobe representative contacted THE company telling them that my application's icon was similar to their. I never knew what their icon looked like because a search engine gave different versions. Anyway, I didn't want trouble. So I proceeded to remove the application from the store. After removing the application from the store, I told THE company that I had. The case was therefore closed.
Feb ’26
Reply to Hello guys, is there any delay in February for app reviews?
What's the normal that you are referring to? I submitted 20 new software titles to the review last year. The average wait time was probably one and a half days or two to three at most. I had two new software titles that I submitted at the end of the year. I ended up waiting 4 or 5 days for a desktop application and another 2 or 3 days for its iOS counterpart. An average wait time was 17 to 19 days 15 years ago. So whatever the average time is now, I won't be terribly concerned.
Feb ’26
Reply to App flagged as duplicate/similar after internal testing on another account
Does removing/deleting the test app/builds from my personal account help at all, or is it better to leave history as-is and only provide an explanation to App Review? It's hard to say Yes or No because I don't think you are telling the whole story. How does the reviewer connects two accounts if you didn't submit your client's app on your personal account for review?
Jan ’26
Reply to Apple Developer Program について
「Apple Developer Programに登録しようとしていますが、 支払いが承認されません。クレジットカード/デビットカードで 99ドルの支払いをしようとしていますが、エラーが出ます。 原因と対処法を教えてください。 こんにちは。きっとどの画面でどのようなエラーが出たかを言わないと誰にも問題が何かが伝わらないのではないでしょうか?自分が加入したのは15年前なので、当然どのような段階を踏まえたのかは覚えていませんが、自分だったらとりあえず画像を添付します。それに英語で問題を定義しないと殆どの人には何も伝わりませんよ。
Jan ’26
Reply to Cannot create new developer account
Trying to make a new developer account but says I cannot. Here are the variables. What's the URL where you are trying to make a new developer account? And what are you trying to create again? You have written several different account names including new developer account personal iCloud account developer organization account new organization developer account new account . So which is it, really?
Jan ’26
Reply to Accept a Review Rejection Defeat or Play Along with Reviewer
In the end, I've decided to remove the blue dot on the map since the application doesn't necessarily need it. Therefore, the application doesn't need Location Services any more. I'm going to move on with my life, forgetting about the blue dot. What a big deal...
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Feb ’26
Reply to App Review Rejection – Guideline 2.1: “Create PIN” Not Responsive on iPad (iPhone-Only App)
Clarification on “not responsive” Since all buttons respond correctly during our testing, I’d appreciate clarification on what App Review typically means by “not responsive” in this context: It could mean that they are tapping something that is even a button. I had a case about 6 months ago where they claimed that nothing happened when he or she tried to make a subscription purchase. This 'something' was not even a button or anything with the tap gesture. If I remember correctly, the same reviewer claimed that the user was not able to post a support request at our website when in fact it was just the matter of scrolling down a little further to find a text box and a button.
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Feb ’26
Reply to Repeated App Rejections Due to Login Issues Despite Providing Detailed Instructions
I would make sure that everything is visible as intended under the last OS version. Also, you may want to test it with an actual iPad device since that's what they usually use. There was a case where the reviewer was not able to see toolbar buttons because they were shrunken into 2 x 2 dots under iOS 26.
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Feb ’26
Reply to 年間料金の支払いについて
おはようございます。それは残念ですね。  ここは英語が公用語なので、英語で問題を定義しないと、誰からも返事は届かないと思いますよ。  とりあえず日本のApple社に連絡をして相談した方がいいでしょうね。まずはContact Us で連絡をしてみたらどうでしょうか?  きっと最初からやり方が間違っていたのではないでしょうか?依頼主に頼まれてアプリを開発する時は、まず依頼主に開発者登録をしてもらうことから始まります。
Topic: Community SubTopic: Apple Developers Tags:
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Feb ’26
Reply to Does Showing User's Current Location on the Map Require 'NSLocationWhenInUseUsageDescription'?
I've asked Gemini. It says the following. To answer your question directly: Yes, you absolutely need the Privacy keys in your Info.plist. Even though you are only using the user’s location to show a "blue dot" on the map, Apple considers the act of calling requestWhenInUseAuthorization() a request for "private" data. If that key is missing, your app will not only be rejected, it will likely crash the moment it executes that line of code on a real device.
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Boosts
Views
Activity
Feb ’26
Reply to Copyright infringement in an app distributed long-term via TestFlight
You may want to ask a search engine about 'iPhone app how to report copyright infringement claim to apple.' I reach the following URL at Apple, Inc. Meanwhile, I had a desktop application that worked with PDF files. And an Adobe representative contacted THE company telling them that my application's icon was similar to their. I never knew what their icon looked like because a search engine gave different versions. Anyway, I didn't want trouble. So I proceeded to remove the application from the store. After removing the application from the store, I told THE company that I had. The case was therefore closed.
Replies
Boosts
Views
Activity
Feb ’26
Reply to Hello guys, is there any delay in February for app reviews?
What's the normal that you are referring to? I submitted 20 new software titles to the review last year. The average wait time was probably one and a half days or two to three at most. I had two new software titles that I submitted at the end of the year. I ended up waiting 4 or 5 days for a desktop application and another 2 or 3 days for its iOS counterpart. An average wait time was 17 to 19 days 15 years ago. So whatever the average time is now, I won't be terribly concerned.
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Feb ’26
Reply to Can't find IAP/Subscriptions section for new build
I answered the same question several weeks ago. Once you submit your app to the review process, the IAP section will disappear until you click on the + button to submit a new software update to the review process.
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Feb ’26
Reply to App flagged as duplicate/similar after internal testing on another account
Does removing/deleting the test app/builds from my personal account help at all, or is it better to leave history as-is and only provide an explanation to App Review? It's hard to say Yes or No because I don't think you are telling the whole story. How does the reviewer connects two accounts if you didn't submit your client's app on your personal account for review?
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Jan ’26
Reply to Stuck in enrollment since Jan 1st: "Team must speak to you" but no phone option available
No Email Response: I have sent numerous emails over the last several days explaining this situation and providing my contact details, but Apple has not responded to any of them. Have you mentioned your case number at the beginning of your email messages? If you haven't, they won't receive your messages.
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Jan ’26
Reply to Cannot Renew Account
I understand your frustration. But I'm afraid that you are not really helping yourself. You say you get This item is not available in your country or region. But you are not saying where you see it. You don't say which user role you are using, either.
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Jan ’26
Reply to Simulator is not working.
I would (1) delete the entire app folder inside the DerivedData folder inside Users > user > Library > Developer > Xcode and then (2) choose Clean Build Folder under Product in Xcode.
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Jan ’26
Reply to Apple Developer Program について
「Apple Developer Programに登録しようとしていますが、 支払いが承認されません。クレジットカード/デビットカードで 99ドルの支払いをしようとしていますが、エラーが出ます。 原因と対処法を教えてください。 こんにちは。きっとどの画面でどのようなエラーが出たかを言わないと誰にも問題が何かが伝わらないのではないでしょうか?自分が加入したのは15年前なので、当然どのような段階を踏まえたのかは覚えていませんが、自分だったらとりあえず画像を添付します。それに英語で問題を定義しないと殆どの人には何も伝わりませんよ。
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Jan ’26
Reply to App Store Connect rejects screenshot upload: “incorrect size” (subscription purchase flow) — tried all documented sizes
iPhone 6.5" 1242 × 2688px, 2688 × 1242px, 1284 × 2778px or 2778 × 1284px iPad 3" 2064 × 2752px, 2752 × 2064px, 2048 × 2732px or 2732 × 2048px macOS 1440 x 900px
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Jan ’26
Reply to Cannot create new developer account
Trying to make a new developer account but says I cannot. Here are the variables. What's the URL where you are trying to make a new developer account? And what are you trying to create again? You have written several different account names including new developer account personal iCloud account developer organization account new organization developer account new account . So which is it, really?
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Jan ’26