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Reply to No contact from Support and No Review (5 Months Now)
The one time we got Apple on the phone, we spoke to someone who said she was in charge of the testing team reviewing our app. The call was frustrating—she didn’t seem familiar with basic app testing for a location-based product (for example, how to emulate a different location) I don't know what 'emulating a different location' means, either. If it's not her own app that you are talking about, why does her unfamiliarity to your app make her incompetent? It is your responsibility, not hers, to explain how the app works. Right now we are averaging about a week at best to two weeks. What does that mean?
2d
Reply to Build stuck in "In Review" for 29+ hours after 3.1.2(c) resubmission
Our app Miiro (App ID: 6759159052) was rejected for Guideline 3.1.2(c) on March 13. What is Guideline 3.1.2(c) about? Nobody remembers all those numbers and corresponding meanings in heart. The build moved to "In Review" shortly after but has been stuck there for over 29 hours with no status change. So what's the issue? You don't have to wait for your turn because you pay a subscription fee?
1w
Reply to Unacceptable Delay and No Response After One Month
I advise that you find a way to move on with your life. Don't let them play their game. Or you will get sick mentally and enter a long period of depression. No matter how harsh your words are, they are not going to listen, and they will ignore you. I left the entire Apple ecosystem after almost going crazy 16 years ago. Back then, an average wait time was 17 to 19 days. And I had about two dozen software updates and new software submissions waiting. It was frustrating when I had a software title, whose name contained the word 'Rip' and they rejected it by saying 'Illegal file sharing.'
1w
Reply to How does Numbers.app detect that a document was moved to Recently Deleted, and can third-party apps implement the same behavior?
It's not really about what the Numbers guy does but probably what FileDocument lets it do it. I have never used FileDocument with an iOS app. I do have a macOS application with FileDocument. If I open and then close a document and then move it under a different volume or a folder, the application is still able to open it. But it won't if I move a file to the dumpster.
Topic: App & System Services SubTopic: General Tags:
1w
Reply to Apple Support are you even here?
Unfortunately, there is nothing new. Apple Support is pretty much you and me. That's Apple's way. We are little people. Little people hardly make a difference in life. They use little people to do their job so that they can concentrate on making more money for the sake of their stock holders, I guess. In a sense, It's a modern version of slavery. They want us to file bug reports, too, when I fact they have billions of dollars to hire some new people and find ones for themselves. Once I refused, and I was publicly scolded by an Apple person here some 15 years ago.
1w
Reply to multiple .searchable on same View
I have never done it, but isn't it just the matter of constructing SwiftUI View consisting of multiple View, each of which has its own body?
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5h
Reply to sandbox purchase completes but app review gets stuck
There are a lot of topics about 'RevenueCat.' I would take a look at all of them if I were you. Actually, I think, I have read a quite similar topic probably a week ago. I do everything with Xcode. So I cannot offer a clue of any kind. I don't even know why people use RevenueCat. I only know the name. I would also find out if RevenueCat has support forums.
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1d
Reply to Expedite request won't load, chrome tools showing 500 error
I don't see a 500 status code error.
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2d
Reply to No contact from Support and No Review (5 Months Now)
The one time we got Apple on the phone, we spoke to someone who said she was in charge of the testing team reviewing our app. The call was frustrating—she didn’t seem familiar with basic app testing for a location-based product (for example, how to emulate a different location) I don't know what 'emulating a different location' means, either. If it's not her own app that you are talking about, why does her unfamiliarity to your app make her incompetent? It is your responsibility, not hers, to explain how the app works. Right now we are averaging about a week at best to two weeks. What does that mean?
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2d
Reply to In App Purchase Products
Is it possible to add some restrictions in the Product so that a user can not downgrade from a large Storage to a smaller storage? That's possible. See if a purchase has already been made for a particular product identifier.
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4d
Reply to Submitting first subscription on version page
Have you used the search function to look for similar topics? I've answered more than several topics with a similar content.
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5d
Reply to 45 days of "Waiting for Review"... What to do now?
Any advice or if Apple sees this... what do I do?! It seems to me that your only option is to sit and wait quietly instead of flooding them with phone calls, which probably only fuels delay.
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6d
Reply to Build stuck in "In Review" for 29+ hours after 3.1.2(c) resubmission
Our app Miiro (App ID: 6759159052) was rejected for Guideline 3.1.2(c) on March 13. What is Guideline 3.1.2(c) about? Nobody remembers all those numbers and corresponding meanings in heart. The build moved to "In Review" shortly after but has been stuck there for over 29 hours with no status change. So what's the issue? You don't have to wait for your turn because you pay a subscription fee?
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1w
Reply to Unacceptable Delay and No Response After One Month
I advise that you find a way to move on with your life. Don't let them play their game. Or you will get sick mentally and enter a long period of depression. No matter how harsh your words are, they are not going to listen, and they will ignore you. I left the entire Apple ecosystem after almost going crazy 16 years ago. Back then, an average wait time was 17 to 19 days. And I had about two dozen software updates and new software submissions waiting. It was frustrating when I had a software title, whose name contained the word 'Rip' and they rejected it by saying 'Illegal file sharing.'
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1w
Reply to How does Numbers.app detect that a document was moved to Recently Deleted, and can third-party apps implement the same behavior?
It's not really about what the Numbers guy does but probably what FileDocument lets it do it. I have never used FileDocument with an iOS app. I do have a macOS application with FileDocument. If I open and then close a document and then move it under a different volume or a folder, the application is still able to open it. But it won't if I move a file to the dumpster.
Topic: App & System Services SubTopic: General Tags:
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1w
Reply to Do i really have to incorporate, to update my app?
I co-founded an app called Yuna AI with my wife, who is a Registered Dietitian and a member of the CDO. I don't think anyone can say who is right or who is wrong because you aren't really telling how she is involved.
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1w
Reply to Dumb noob question,,
I heard several years ago that there is a software package or equivalent that lets you create a SwiftUI screen design based a Figma submission.
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1w
Reply to Apple Support are you even here?
Unfortunately, there is nothing new. Apple Support is pretty much you and me. That's Apple's way. We are little people. Little people hardly make a difference in life. They use little people to do their job so that they can concentrate on making more money for the sake of their stock holders, I guess. In a sense, It's a modern version of slavery. They want us to file bug reports, too, when I fact they have billions of dollars to hire some new people and find ones for themselves. Once I refused, and I was publicly scolded by an Apple person here some 15 years ago.
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1w
Reply to Sandbox subscription test is triggering multiple transaction events for a single purchase attempt
It's hard to say even a word since you don't show a single line of code. We don't know whether you are using UIKit or SwiftUI, showing a list of subscription plans with UITableView, UICollectionView or SwiftUI List or SwiftUI Table. There is zero information.
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1w
Reply to auto-renewable subscriptions
Have you searched this site? I've answered similar questions several times in the past. Once you click on the submission button, the said section will disappear.
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1w