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Reply to App "In Review" for 29 Days (21 Days After Expedited Review Granted) - Server Logs Show No Activity
Thank you for the official response and for investigating this. I will be monitoring App Store Connect closely for your message and further assistance. We are eagerly awaiting an update, as this situation with the 31-day review (and 22 days since expedition), combined with a lack of server activity, is critical for us. We appreciate your help in getting this resolved.
Oct ’25
Reply to App "In Review" for 29 Days (21 Days After Expedited Review Granted) - Server Logs Show No Activity
Hello @App Review, Thank you for your reply yesterday and for escalating the investigation. I am writing to provide an update: Today is November 1st, and our application, Case #102702095699, is unfortunately still in the 'In Review' status. This now marks: 32 days since submission (October 1st). 23 days since the expedited review was granted. I have been monitoring App Store Connect closely, as you advised, but have not yet received any messages or updates there. Our server logs also confirm there has still been zero login activity from the App Review team since yesterday. This remains our core concern - the app appears to be technically "stuck" and has not been opened since October 1st. This blockage is causing ongoing, direct financial impact as all of our partner commitments for launch remain on hold. We would be extremely grateful for any update on your investigation. We are standing by to provide any information you might need immediately. Thank you.
Nov ’25
Reply to App "In Review" for 29 Days (21 Days After Expedited Review Granted) - Server Logs Show No Activity
Hello @App Review, I am writing to provide the final update on our case (Case #102702095699) and to close this thread. Thank you again for your response and for internally escalating the investigation. We can confirm that today, on Day 37 (since the October 1st submission), the app's status finally changed. We have (for the first time) observed login activity from the App Review team on our servers, and the review process has finally moved forward. To recap the final timeline for anyone else who might experience this specific "stuck" issue: 37 days total spent in the "In Review" status. 28 days passed since our expedited review was granted (on Oct 9th). 0 server activity (no logins, no health checks) from Apple for the first 36 days, which was our core indicator that the app was technically stuck in the queue. While we are relieved that the blockage is finally resolved, this 37-day delay-despite an expedited status-was critical and caused significant, direct financial and reputational damage with our launch partners. We appreciate the eventual resolution and your assistance in getting this unstuck. Thank you.
Nov ’25