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Pending Termination Notice (3.2(f) / 5.6.2): appeal submitted, need to know what information was inaccurate
Hello, My app, Whisper Social, was removed from sale, and my account (Techiox LTD) received a Pending Termination Notice citing DPLA section 3.2(f) and Guideline 5.6.2. The notice says I provided false account information or misrepresented myself or my app. I have already submitted an appeal to the App Review Board, but I honestly don't know what was found to be inaccurate, so I can't be sure my appeal addresses the real issue. What I can confirm: I am the sole owner of Techiox LTD, a UK-registered company, and the only person who uses this account. I enrolled as an individual under my own legal name. Later I converted the account to my company through Apple's official process, after confirming the steps with Developer Support. Apple approved the conversion, and I completed all tax and agreement forms. The only recent change is that my company moved to a new UK address. I confirmed the D-U-N-S update notification from Apple. All the company documents I submitted are accurate, and I can provide my ID, the certificate of incorporation and proof of address at any time. Could the App Review team tell me which specific information or document was considered inaccurate? I want to correct it immediately and make sure my appeal addresses the actual concern. Thank you for your help.
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Pending Termination Notice (3.2(f) / 5.6.2): appeal submitted, need to know what information was inaccurate
Hello, My app, Whisper Social, was removed from sale, and my account (Techiox LTD) received a Pending Termination Notice citing DPLA section 3.2(f) and Guideline 5.6.2. The notice says I provided false account information or misrepresented myself or my app. I have already submitted an appeal to the App Review Board, but I honestly don't know what was found to be inaccurate, so I can't be sure my appeal addresses the real issue. What I can confirm: I am the sole owner of Techiox LTD, a UK-registered company, and the only person who uses this account. I enrolled as an individual under my own legal name. Later I converted the account to my company through Apple's official process, after confirming the steps with Developer Support. Apple approved the conversion, and I completed all tax and agreement forms. The only recent change is that my company moved to a new UK address. I confirmed the D-U-N-S update notification from Apple. All the company documents I submitted are accurate, and I can provide my ID, the certificate of incorporation and proof of address at any time. Could the App Review team tell me which specific information or document was considered inaccurate? I want to correct it immediately and make sure my appeal addresses the actual concern. Thank you for your help.
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