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Anyone else experiencing huge review delays right now? (No response from support)
Hello everyone, I'm looking for some advice on how to handle an unusually long app review delay. I submitted my iOS app (Pressie Pro Express) for review on Aug 5, 2026, and it has been stuck ever since. I reached out to Apple Developer Support via the contact form on August 14th to ask for a status update, but I didn't receive a reply. I sent a follow-up message today (August 18th) and am still waiting to hear back. Has anyone else experienced significant review delays or unresponsiveness from support recently? Are there any alternative channels or best practices for escalating a review that seems to be completely stuck? Any insights or advice would be greatly appreciated! Thanks, Gisha
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Dealing with Guideline 4.3(a) on a Legitimate B2B Legacy App Migration (Unable to redesign)
Hello everyone, I am hoping to get some advice or hear from anyone who has successfully navigated a similar situation with App Review. We are currently stuck in a review cycle regarding Guideline 4.3(a) - Design - Spam, and the goalposts seem to be shifting. The Context: Our company recently acquired a B2B application (a utility app used by regional cable operators in India for payment collection). The app was originally built by an independent developer whose Apple Developer account was subsequently terminated. We legally acquired the complete intellectual property, source code, and distribution rights. The Review Timeline: Submission 1: Flagged under 4.3(a). App Review stated the app was associated with a terminated account. We replied via the Resolution Center, attaching the fully executed IP Assignment Agreement and proving we are a distinct, compliant corporate entity. We also updated the Bundle ID and backend infrastructure. Submission 2 (Current): Apple reviewed the IP documentation but rejected it again under 4.3(a). This time, the reason shifted entirely. The message stated: "Specifically, this app appears to be identical to apps already submitted to the App Store from other developers." They suggested revising the app to provide a unique experience or restricting storefronts. Our Constraints & Actions Taken: No Redesign Possible: Because this is a legacy B2B app actively used by our clients' operational staff, we cannot arbitrarily alter the UI/UX, widget tree, or navigation flows just to change the binary footprint. Doing so would break existing business processes and invalidate staff training. Current Status: We have escalated this to the App Review Board, explicitly stating that this is a 1-to-1 migration of an active B2B ecosystem tool, not a generic consumer template aimed at spamming the store. We are currently waiting for their response. My Questions for the Community: Has anyone successfully pushed through a 4.3(a) "clone" rejection by arguing the B2B/Enterprise legacy angle with the App Review Board? If the appeal fails and we absolutely cannot change the source code or UI due to client constraints, is moving this to Apple Business Manager (Custom Apps/Unlisted) our only viable path forward? Does App Review treat Unlisted Apps differently regarding 4.3(a) Design Spam? Any insights, workarounds, or shared experiences would be greatly appreciated. Thank you!
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129
Jun ’26
Anyone else experiencing huge review delays right now? (No response from support)
Hello everyone, I'm looking for some advice on how to handle an unusually long app review delay. I submitted my iOS app (Pressie Pro Express) for review on Aug 5, 2026, and it has been stuck ever since. I reached out to Apple Developer Support via the contact form on August 14th to ask for a status update, but I didn't receive a reply. I sent a follow-up message today (August 18th) and am still waiting to hear back. Has anyone else experienced significant review delays or unresponsiveness from support recently? Are there any alternative channels or best practices for escalating a review that seems to be completely stuck? Any insights or advice would be greatly appreciated! Thanks, Gisha
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222
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20h
Dealing with Guideline 4.3(a) on a Legitimate B2B Legacy App Migration (Unable to redesign)
Hello everyone, I am hoping to get some advice or hear from anyone who has successfully navigated a similar situation with App Review. We are currently stuck in a review cycle regarding Guideline 4.3(a) - Design - Spam, and the goalposts seem to be shifting. The Context: Our company recently acquired a B2B application (a utility app used by regional cable operators in India for payment collection). The app was originally built by an independent developer whose Apple Developer account was subsequently terminated. We legally acquired the complete intellectual property, source code, and distribution rights. The Review Timeline: Submission 1: Flagged under 4.3(a). App Review stated the app was associated with a terminated account. We replied via the Resolution Center, attaching the fully executed IP Assignment Agreement and proving we are a distinct, compliant corporate entity. We also updated the Bundle ID and backend infrastructure. Submission 2 (Current): Apple reviewed the IP documentation but rejected it again under 4.3(a). This time, the reason shifted entirely. The message stated: "Specifically, this app appears to be identical to apps already submitted to the App Store from other developers." They suggested revising the app to provide a unique experience or restricting storefronts. Our Constraints & Actions Taken: No Redesign Possible: Because this is a legacy B2B app actively used by our clients' operational staff, we cannot arbitrarily alter the UI/UX, widget tree, or navigation flows just to change the binary footprint. Doing so would break existing business processes and invalidate staff training. Current Status: We have escalated this to the App Review Board, explicitly stating that this is a 1-to-1 migration of an active B2B ecosystem tool, not a generic consumer template aimed at spamming the store. We are currently waiting for their response. My Questions for the Community: Has anyone successfully pushed through a 4.3(a) "clone" rejection by arguing the B2B/Enterprise legacy angle with the App Review Board? If the appeal fails and we absolutely cannot change the source code or UI due to client constraints, is moving this to Apple Business Manager (Custom Apps/Unlisted) our only viable path forward? Does App Review treat Unlisted Apps differently regarding 4.3(a) Design Spam? Any insights, workarounds, or shared experiences would be greatly appreciated. Thank you!
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129
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Jun ’26