I requested the Family Controls Entitlement last week and haven’t heard back at all. I’ve submitted the request three times now, but I haven’t received a confirmation, a case number, or even an acknowledgment that it was received.
I called Apple Support, but they said they have no visibility into the entitlement request process, which leaves me completely in the dark. I just want to know if my request is under consideration or not.
This is especially frustrating because I’ve had strong engagement on social media around my app, and I have stakeholders waiting for updates. Right now, I can’t send the app for review, and I can’t even distribute it via TestFlight to internal testers.
Honestly, I didn’t expect this kind of radio silence from Apple. Has anyone else experienced this when requesting entitlements?
Selecting any option will automatically load the page