For some reason i am unable to create an Apple developer account. After i got an error message i created a ticket and I keep following up as the person who initially responded didn't seem to be able to do anything. Now all i keep getting as response is: "Our operation teams is reviewing your information. We will reply as soon as there is an update." and this is now going on for 4 months with no indication around progress or any sharing of information that someone is actually doing something for this issue. Is this normal? Is there some way to escalate to get some sort or better turnaround or response for this situation? I am surprised they have such poor customer support for developers given how helpful the rest of the support is at retail stores, etc in genius bar issues.