Apple Developer Support case: 103009402078 (opened Oct 26, 2026, no resolution yet)
Team ID: AC4JTSND8Z
Every app record on my account fails in TestFlight, both for Internal Testing installs and for External Beta App Review submissions. A brand-new app record created after all agreements became active fails in exactly the same way, so this looks like an account-level backend problem. The App Store Connect API returns BETA_CONTRACT_MISSING for the account, which suggests the TestFlight beta contract was never provisioned on the backend.
Apps
AppApple IDBundle IDBuildVeyra6827206902com.bakiakyol.veyra1.0 (8)Veyra Beta Test (created after all agreements were active)—com.bakiakyol.veyratest1.0 (1)Account status (all active / published)
Free Apps Agreement: Active (Oct 22, 2026 – Oct 22, 2027)
Paid Apps Agreement: Active (Oct 27, 2026 – Oct 22, 2027)
Tax (W-8BEN) and banking: Active
Digital Services Act: Active
App Privacy: Published
Pricing and Availability: 175 countries or regions, free, none stuck in Processing
Builds: Validated, symbols included, non-exempt encryption: No
Problem 1: Internal Testing install fails
In the TestFlight app, tapping Install for both apps fails within 1–2 seconds with:
Could not install Veyra. The requested app is not available or doesn't exist.
Device: iPhone 17 Pro Max, iOS 27.0.1 and 27.2
Other developers' TestFlight apps install normally on the same device and Apple ID.
Already tried: reinstalling TestFlight, signing out and back in to the Apple ID, restarting the iPhone, and installing on another device. Same error every time.
Problem 2: External Testing submission fails
Adding any validated build to an external group and submitting it for Beta App Review shows:
There was an error processing your request. Please try again later.
POST https://appstoreconnect.apple.com/iris/v1/betaAppReviewSubmissions returns HTTP 422:
{
"errors": [{
"id": "ac442947-d2fb-4f3e-b060-36e63e62bfd8",
"status": "422",
"code": "ENTITY_UNPROCESSABLE",
"title": "There was an error processing your request.",
"detail": "Please try again later."
}]
}Request
Could an Apple engineer please check the TestFlight beta setup for Team ID AC4JTSND8Z and re-provision it on the backend, or escalate case 103009402078 to App Store Connect / TestFlight Engineering?
Thank you.
0
0
52