Hello,
I am experiencing a persistent TestFlight installation issue affecting multiple unrelated apps under the same Apple Developer account.
For all affected apps:
Builds upload successfully to App Store Connect
Processing completes normally
Builds appear in TestFlight
Internal and external testing can be enabled
Public links generate correctly
However, when attempting to install the app via TestFlight, the installation fails with the error:
“The requested app is not available or doesn’t exist.”
This occurs:
For internal testers
For external testers
Across different Apple IDs
Across different devices
With newly created apps
After incrementing build numbers
After re-uploading builds
After signing out/in of TestFlight
After regenerating provisioning profiles
After creating entirely new app entries
The issue currently affects:
• TubeChat AI – Apple ID 6752591427
• Vibex – Apple ID 6756860663
• vigilAI – Apple ID 6757738356
Since multiple unrelated apps are impacted in the same way, this appears to be an account-level or App Store Connect backend issue rather than a code signing or project configuration problem.
Has anyone encountered a similar situation where TestFlight distribution fails across all apps within a developer account?
Any guidance would be greatly appreciated.
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