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Reply to Testflight builds expired all at once
"Apple phone support confirmed on July 16 this is a backend issue on their side requiring senior-advisor reversal". They also said that there are "no senior-advisors available, so expect a 2 business day turnaround time." We have our first alpha test event with 115 RSVP'd live users in our external-facing testflight build tonight, so this is very tough news to receive.
2w
Reply to TestFlight builds expired across multiple apps; new builds cannot be installed (“Requested app is not available or doesn’t exist”)
"Apple phone support confirmed on July 16 this is a backend issue on their side requiring senior-advisor reversal". They also said that there are "no senior-advisors available, so expect a 2 business day turnaround time." We have our first alpha test event with 115 RSVP'd live users in our external-facing testflight build tonight, so this is very tough news to receive.
2w
Reply to TestFlight builds expired across multiple apps; new builds cannot be installed (“Requested app is not available or doesn’t exist”)
Hit this exact issue starting July 15, 2026 at 22:13 PT: all 23 TestFlight builds across all 4 apps in our account expired simultaneously (same 2-second window), including a build uploaded 35 minutes earlier. Public invite link died. A fresh replacement build processes to VALID and appears in TestFlight, but every install fails with "The requested app is not available or doesn't exist" — internal testers included. Submitting it for Beta App Review via the ASC API returns 422 ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING, despite a current membership and an Active Free Apps Agreement. Support case 102943739163 is open. If anyone recovered from this: what exactly did Apple change, and how long did it take after escalation?
2w
Reply to Testflight builds expired all at once
Hit this exact issue starting July 15, 2026 at 22:13 PT: all 23 TestFlight builds across all 4 apps in our account expired simultaneously (same 2-second window), including a build uploaded 35 minutes earlier. Public invite link died. A fresh replacement build processes to VALID and appears in TestFlight, but every install fails with "The requested app is not available or doesn't exist" — internal testers included. Submitting it for Beta App Review via the ASC API returns 422 ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING, despite a current membership and an Active Free Apps Agreement. Support case 102943739163 is open. If anyone recovered from this: what exactly did Apple change, and how long did it take after escalation?
2w
Reply to Testflight builds expired all at once
"Apple phone support confirmed on July 16 this is a backend issue on their side requiring senior-advisor reversal". They also said that there are "no senior-advisors available, so expect a 2 business day turnaround time." We have our first alpha test event with 115 RSVP'd live users in our external-facing testflight build tonight, so this is very tough news to receive.
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2w
Reply to TestFlight builds expired across multiple apps; new builds cannot be installed (“Requested app is not available or doesn’t exist”)
"Apple phone support confirmed on July 16 this is a backend issue on their side requiring senior-advisor reversal". They also said that there are "no senior-advisors available, so expect a 2 business day turnaround time." We have our first alpha test event with 115 RSVP'd live users in our external-facing testflight build tonight, so this is very tough news to receive.
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2w
Reply to TestFlight builds expired across multiple apps; new builds cannot be installed (“Requested app is not available or doesn’t exist”)
Hit this exact issue starting July 15, 2026 at 22:13 PT: all 23 TestFlight builds across all 4 apps in our account expired simultaneously (same 2-second window), including a build uploaded 35 minutes earlier. Public invite link died. A fresh replacement build processes to VALID and appears in TestFlight, but every install fails with "The requested app is not available or doesn't exist" — internal testers included. Submitting it for Beta App Review via the ASC API returns 422 ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING, despite a current membership and an Active Free Apps Agreement. Support case 102943739163 is open. If anyone recovered from this: what exactly did Apple change, and how long did it take after escalation?
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2w
Reply to Testflight builds expired all at once
Hit this exact issue starting July 15, 2026 at 22:13 PT: all 23 TestFlight builds across all 4 apps in our account expired simultaneously (same 2-second window), including a build uploaded 35 minutes earlier. Public invite link died. A fresh replacement build processes to VALID and appears in TestFlight, but every install fails with "The requested app is not available or doesn't exist" — internal testers included. Submitting it for Beta App Review via the ASC API returns 422 ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING, despite a current membership and an Active Free Apps Agreement. Support case 102943739163 is open. If anyone recovered from this: what exactly did Apple change, and how long did it take after escalation?
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2w