Same issue on our account, adding details in case it helps the backend team.
Team ID: 8ZCY68284F
App: VibeSync (Apple ID 6822757905, bundle com.berkay.vibesync)
Build: 0.1.0 (3), build ID 244201565
Support case: 103001710184
Symptoms:
Internal testers (including the Account Holder) can't install any build of any app on the account: "Could not install VibeSync. The requested app is not available or doesn't exist." Same for our other apps (6772232653, 6796357411).
Device log: POST testflight.apple.com/v2/accounts//apps/6822757905/builds/244201565/install returns HTTP 404, failureReason "Error Downloading Install Data".
X-Apple-Jingle-Correlation-Key: S6FXEQRBNUNVD3ZGVUL5G3UM4I (Mon, 19 Oct 2026 14:56:13 GMT)
Beta App Review submission (web UI and API) returns 422 ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING.
Already verified: Free Apps Agreement Active (effective Oct 14, 2026), no pending agreements, Program License Agreement accepted, build VALID / IN_BETA_TESTING, export compliance and age rating completed, price and availability set, tested with two testers on two devices.
Could you please re-provision the beta contract for team 8ZCY68284F? Thank you.
Topic:
App Store Distribution & Marketing
SubTopic:
TestFlight
Tags: