Hello, I'm writing to ask if anyone else is experiencing the same issue and if there's any known way to escalate. Timeline: Wednesday, August 19, 2026: Submitted my government-issued ID for identity verification (requested before I could proceed to payment). Friday, August 21, 2026: Sent an email to Apple Support — no response. Monday, August 24, 2026: Sent a second follow-up email under the same case — still no response. Today (August 25): Still pending, no confirmation of receipt, no request for additional documents, no explanation. My legal name matches exactly what's on my Apple ID (including middle name), so I don't believe this is a name-matching issue. I also tried requesting a callback, but the phone form does not list a country code for Senegal, so I haven't been able to get a call scheduled either. Has anyone recently gone through the same situation with identity verification stuck before the payment step? How long did it take, and did escalating actually help? Any advice would be greatly appreciated — this is blocking my ability to move forward with development.