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Reply to Stuck "In review" for 1 Month for an update: App Review and support requests unanswered.
We have already explained these points to Apple in our support case and follow-ups, but have received no response. We are desperately trying to reach someone at Apple who can help. This situation has now stretched across almost a month, is severely affecting our business, and threatens our viability as a startup. We cannot deliver fixes or restore phone registration, and we have no clear point of contact or actionable response. If anyone knows how to reach the appropriate team directly, we would genuinely appreciate the help.
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Reply to Stuck "In review" for 1 Month for an update: App Review and support requests unanswered.
We had to resort to cancelling the previews submission even though it was "In Review" for 2+ weeks, and send a fresh one through. Hopefully it was some bad queue or similar reason because it gets to a point at some point where it is gonna ruin out business
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3h
Reply to Stuck "In review" for 1 Month for an update: App Review and support requests unanswered.
What are we even supposed to do at this point, No one is responding to our emails
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Reply to Stuck "In review" for 1 Month for an update: App Review and support requests unanswered.
We have already explained these points to Apple in our support case and follow-ups, but have received no response. We are desperately trying to reach someone at Apple who can help. This situation has now stretched across almost a month, is severely affecting our business, and threatens our viability as a startup. We cannot deliver fixes or restore phone registration, and we have no clear point of contact or actionable response. If anyone knows how to reach the appropriate team directly, we would genuinely appreciate the help.
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2d