Hi everyone,
Adding my experience to the growing list of developers stuck in the review queue.
App: Neatrip (iOS 1.0.0)
Account: Verified Apple Developer Organisation account
Submission: First app
Timeline:
21 October: Initial review returned under Guideline 2.1, requesting additional information due to limited App Review history.
21 October: Provided a comprehensive explanation, test credentials and a 6-minute functional demonstration recorded on a physical iPhone.
21 October: Resubmitted the application bdcause the first was failed just for further info requested
28 October: Submitted a formal expedited review request.
30 October: Still showing "Waiting for Review", with no further communication.
All developer agreements, organisational verification requirements and requested review information have been completed.
The Android version was reviewed and approved by Google Play within approximately 48 hours.
My concern isn't that Apple is taking longer to assess the application. It's that the submission has now spent nine days waiting for an active review to begin, despite the additional information being supplied immediately.
I appreciate that increased submission volumes may be creating a backlog, but the lack of transparency makes planning a launch extremely difficult.
If anyone from Apple App Review is monitoring this discussion, could you please clarify whether new applications are currently experiencing an extended backlog, whether first-time organisation accounts are subject to additional queuing, and whether expedited review requests are being processed?
Even an indication of current waiting times would be appreciated.
Thanks.
Topic:
App Store Distribution & Marketing
SubTopic:
App Review