App ID 6811640698
Pressing Install or Update in TestFlight returns “The requested app is not available or doesn’t
exist.”
Phones and iPads are affected, including devices used by the Account Holder and other internal
testers.
Latest build 1.0 (2201) is reported by Apple’s API as VALID, unexpired, and IN_BETA_TESTING.
Earlier builds unexpectedly expired within hours of upload, without us intentionally expiring
them.
Signing certificates are unexpired, and the distribution provisioning profile is ACTIVE.
Uploading replacement builds 2101 and 2201 did not resolve installation.
Creating a fresh internal group, explicitly assigning a build, and re-inviting testers also failed
to resolve it.
Keychain errors (-34018) appear in TestFlight’s own logs, although their relevance is unclear.
Server logs show the installation request reaching
testflight.apple.com/v2/accounts//apps/6811640698/builds/235967294/install and receiving
HTTP 404.
Apple’s correlation key for that request is 5G4QSDWXVUZ7RQB77JTJNVZY5Q, recorded on 14 September
2026 at 15:11:01 UTC.
Similar reports mention BETA_CONTRACT_MISSING, but we haven’t confirmed that error for our
account; membership is active with no pending agreement notices.
Support from Apple investigating the app/team’s TestFlight delivery and beta-contract records
would be appreciated. What further diagnostics would help?