Hi Apple Developer Support, I am writing to escalate an urgent unresolved request regarding our app BetterUs (Team ID: TK8M23SECQ, Bundle ID: com.dalesidebottom.betterus). Timeline of attempts: ~1 May 2026 — Submitted FamilyControls Distribution entitlement request via the official form at developer.apple.com/contact/request/family-controls-distribution for bundle IDs com.dalesidebottom.betterus.shield and com.dalesidebottom.betterus.report. No confirmation number received, no response. ~20 May 2026 — Raised support case 102892887667 via developer.apple.com/contact. Received acknowledgement from Eugene. ~21 May 2026 — Replied with all requested information (date of submission, business need, bundle IDs). Today — Still no approval and no further response. It has now been over 3 weeks since the original request. What I need: The FamilyControls Distribution entitlement is already approved on my account for: com.dalesidebottom.betterus ✅ com.dalesidebottom.betterus.monitor ✅ I simply need it extended to these two sub-extensions of the same app: com.dalesidebottom.betterus.shield (Shield Configuration extension) com.dalesidebottom.betterus.report (DeviceActivity Report extension) These are not new use cases — they are part of the same approved parental screen time app. Without this, BetterUs cannot be submitted to the App Store at all. I have active testers waiting and this delay is significantly impacting our launch. I would greatly appreciate urgent attention on this matter. Thank you, Dale Sidebottom