I can add that the app connects with a server that we run, which has a valid SSL certificate.
One user who had this problem said "The iPads have the latest software updates installed (14.5.1) as well as the organisations SSL certificate as the error message indicates". I don't know what "organizations SSL certificate" he is referring to; it is not the SSL certificate on my server. Could some custom certificate he has on his device be interfering with its ability to use my server?
Topic:
App & System Services
SubTopic:
Networking
Tags: