It seems the issue originates from server problems that Apple has been experiencing lately. The error message is actually incorrect due to a bug in the reporter's code: boolean connectionStatus = ConnectivityHelper.getConnectionStatus(clientProperties, appName, outputStyle, isDebug, networkCheck); if (connectionStatus) { AutoIngestClientUtil.showErrorMessage("Network is available but cannot connect to application. Check your proxy and firewall settings and try again.", "111", 1, outputStyle); } else { AutoIngestClientUtil.showErrorMessage("Network is not available. Check connection and try again.", "110", 1, outputStyle); } If a connection to apple.com is possible, connectionStatus is true, so the displayed error messages are swapped. Apple, please fix your servers!