Hello, I'm desperately seeking your help here. I submitted an app for review, on Feb 16th, it's still sitting at Waiting for review status. I raised a follow-up ticket on Feb 20th, inquiring about the status of the review. Auto response was a feedback will be given by email in 2 business days. It's been now more than 10 business days, no feedback on the ticket. I raised a new one today. I really cannot understand why this is taking so long, while I'm told by other friends around me that this usually doesn't take more than a week max. Please help!! I'm losing all credibility with my potential customers and users at the moment because of this delay.

Alright, so I'm gonna send an email out to Eddy, Matt and Susan. If anyone wants to be copied, paste your email address here. This is just beyond belief. It is unfortunate we have to let Apple leadership know this service is broken and most probably call out people (sadly). This sort of delay is severely severed my relationship with customers and users. I plan to send the email out over the week-end