Have the exact same issue for a few months now with no help from support. I also do not use any "alternative" app store payments or alternative terms, neither do I have a VAT number. And because of this it's also now unable to submit apps with IAP.
I have this on my account for 3 months now:
" Add Missing Tax Info
To ensure your account is taxed accurately or avoid losing access to some App Store Connect features, complete tax form(s) below with missing information. "
I requested to remove it which they are supposed to remove within one month. I have at this point had to raise the issue with the ccpc (Competition and Consumer Protection Commission) in Ireland as it seems legal route is the only way forward. Have had countless cases open with apple dev support, finance, etc. Yet noone has an answer nor taken any action.
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect