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Reply to First app stuck in “Waiting for Review” for almost 30 days despite expedited review
Update – September 14 Unfortunately, my situation has still not been resolved. My app, EmpowerFI, has now been in “Waiting for Review” for more than 30 days without ever moving to “In Review.” Apple previously granted an expedited review request, but the status did not change. I have contacted Developer Support several times and was repeatedly told that the review was “proceeding normally” and that there was no further action required from me. After finding another thread here in the Developer Forums where a developer reported a very similar situation — and later reported that Apple had escalated the case internally and identified a technical issue with the review queue — I contacted Developer Support again and specifically requested a technical escalation to investigate whether my submission could be affected by a similar issue. That email was sent almost seven days ago, and I have not received any response. I also tried to follow the suggestion of contacting Apple Developer Support by phone. However, when I sign in and follow the support flow, email is the only contact option available to me. There is no option to request a phone call or callback. At this point: 30+ days in “Waiting for Review” The app has never entered “In Review” Expedited review was granted but did not change the status Apple has confirmed multiple times that no action is required from me I requested a technical escalation almost seven days ago and received no response The Developer Support portal only offers email as a contact method for my account I understand that Apple cannot guarantee review timelines. I am no longer asking for an estimated review date. I am trying to find out how I can get this case technically investigated or escalated, considering that email is the only support channel available to me. Has anyone found another way to request a technical escalation when the Developer Support portal does not offer a phone/callback option? If someone from Apple sees this, I would especially appreciate guidance on how to request an internal technical investigation of the submission queue status, rather than another expedited review request. I do not want to cancel and resubmit the app, particularly after seeing reports here that doing so may not resolve this type of issue. Any guidance would be greatly appreciated. Thank you, Daniele
Sep ’26
Reply to First app stuck in “Waiting for Review” for almost 30 days despite expedited review
Update – September 14 Unfortunately, my situation has still not been resolved. My app, EmpowerFI, has now been in “Waiting for Review” for more than 30 days without ever moving to “In Review.” Apple previously granted an expedited review request, but the status did not change. I have contacted Developer Support several times and was repeatedly told that the review was “proceeding normally” and that there was no further action required from me. After finding another thread here in the Developer Forums where a developer reported a very similar situation — and later reported that Apple had escalated the case internally and identified a technical issue with the review queue — I contacted Developer Support again and specifically requested a technical escalation to investigate whether my submission could be affected by a similar issue. That email was sent almost seven days ago, and I have not received any response. I also tried to follow the suggestion of contacting Apple Developer Support by phone. However, when I sign in and follow the support flow, email is the only contact option available to me. There is no option to request a phone call or callback. At this point: 30+ days in “Waiting for Review” The app has never entered “In Review” Expedited review was granted but did not change the status Apple has confirmed multiple times that no action is required from me I requested a technical escalation almost seven days ago and received no response The Developer Support portal only offers email as a contact method for my account I understand that Apple cannot guarantee review timelines. I am no longer asking for an estimated review date. I am trying to find out how I can get this case technically investigated or escalated, considering that email is the only support channel available to me. Has anyone found another way to request a technical escalation when the Developer Support portal does not offer a phone/callback option? If someone from Apple sees this, I would especially appreciate guidance on how to request an internal technical investigation of the submission queue status, rather than another expedited review request. I do not want to cancel and resubmit the app, particularly after seeing reports here that doing so may not resolve this type of issue. Any guidance would be greatly appreciated. Thank you, Daniele
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Sep ’26