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Having issues with iCloud account being locked.
Recently I've been using App Store Connect from my laptop (15.0 Beta (24A5320a) and iPhone (iOS 18.0 22A5338b). I first had an issue this last weekend when I tried to use the App Store Connect (ASC) web site on my phone. I attempted to log in using my pass key and the login hung after a page refresh I was told my account was locked and I'd need to change my password. I did this on my mac and things worked using password login. Since then when I switch devices and try to log into ASC I am always told my account is locked and I must go through the unlock process. Sometimes I am told I need to change my password but if I go back to the last device that was working I only have to unlock the account. I don't know if this is an ASC issue or a new OS issue. The few times I have tried to use my passkey to login since this started it just hangs I assume that is something to do with the account being locked. Some thoughts: Why don't I get an email any time my account is locked? I do get an email after I unlock it. It would be most helpful if I received an email letting me know it was locked, why it was locked, what app or site caused it to be locked. ASC web site passkey support when an account is locked may need to be double checked. There may be an OS or ASC bug when you switch devices and try to access the web site.
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Sep ’24