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Enrolled account broken after address change: stuck in loop, cannot update apps
I am the Account Holder of a membership active for almost 2 years. After updating my address, my account entered a loop: App Store Connect (Business) shows: the Account Holder must review and accept the updated Apple Developer Program License Agreement. developer.apple.com/account shows no agreement to accept, only an option to enroll. Clicking enroll returns: "Sorry, you can't enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." I have apps in production that I cannot update. Case ID: 20000138391216. The case has been marked as escalated for over a month with no resolution. I had send lot of emails, also call to apple, but there is no reply of what is happening. Could someone from Apple please escalate this internally? Or is there anyone that has any recommendation on how to solve this?
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Enrolled account broken after address change: stuck in loop, cannot update apps
I am the Account Holder of a membership active for almost 2 years. After updating my address, my account entered a loop: App Store Connect (Business) shows: the Account Holder must review and accept the updated Apple Developer Program License Agreement. developer.apple.com/account shows no agreement to accept, only an option to enroll. Clicking enroll returns: "Sorry, you can't enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." I have apps in production that I cannot update. Case ID: 20000138391216. The case has been marked as escalated for over a month with no resolution. I had send lot of emails, also call to apple, but there is no reply of what is happening. Could someone from Apple please escalate this internally? Or is there anyone that has any recommendation on how to solve this?
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