Dear Apple Support Team,
I am following up on the final payment for my terminated developer account. The account was terminated on February 20, 2026, and the app was removed from the App Store in mid-December 2025, so the last possible transaction occurred more than seven months ago. Nearly six months have now passed since termination.
To date, no Expected Payment Date has appeared in App Store Connect, and the outstanding balance remains unpaid.
I would appreciate clarification on two points:
Is the delay because the standard reconciliation process for terminated accounts is still in progress, or is it related to the bank account currently on file? I am aware that some developers have reported difficulties with payouts to accounts held at Russian banks, and I would like to understand whether this is a factor in my case.
If the banking details are the obstacle, I am ready to provide alternative bank account information in a different jurisdiction. Please let me know what documentation is required and how to submit it.
If the payment cannot be processed at this time, I would be grateful for written confirmation of that, together with the reason and the conditions that would need to be met for the funds to be released.
Thank you for your time and assistance.
Best regards,
Daria
Topic:
App Store Distribution & Marketing
SubTopic:
App Review