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Reply to W-8BEN line 2 locked with the wrong citizenship, Finance not replying
I’m experiencing the same issue as an individual developer living in Armenia. App Store Connect has automatically filled in Armenia as my country of citizenship on line 2 of the W-8BEN, and the field is locked. Armenia is my country of residence, but I am not an Armenian citizen. I contacted Apple Finance more than two weeks ago and sent a follow-up, but have only received an automatic acknowledgement so far. This is blocking our tax setup and our launch with in-app subscriptions. I haven’t submitted the W-8BEN because I cannot certify the incorrect citizenship information. Has anyone managed to get Finance to reset the prefilled information or accept a correctly completed W-8BEN manually? Could someone from Apple clarify the procedure for individual developers whose country of residence differs from their country of citizenship?
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Reply to W-8BEN line 2 locked with the wrong citizenship, Finance not replying
I’m experiencing the same issue as an individual developer living in Armenia. App Store Connect has automatically filled in Armenia as my country of citizenship on line 2 of the W-8BEN, and the field is locked. Armenia is my country of residence, but I am not an Armenian citizen. I contacted Apple Finance more than two weeks ago and sent a follow-up, but have only received an automatic acknowledgement so far. This is blocking our tax setup and our launch with in-app subscriptions. I haven’t submitted the W-8BEN because I cannot certify the incorrect citizenship information. Has anyone managed to get Finance to reset the prefilled information or accept a correctly completed W-8BEN manually? Could someone from Apple clarify the procedure for individual developers whose country of residence differs from their country of citizenship?
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