Hi everyone,
First, some context and a genuine compliment: this is our first iOS submission, and overall the App Store Connect tooling and TestFlight have been a great experience — our beta reached 1,351 external testers organically, with 1,700+ sessions and a crash rate below 1%.
That said, we're stuck in a loop we don't know how to break, and I'd love advice from anyone who has been through it.
Our game, Truckers Brasil Online, is a truck simulator with proprietary real-time online multiplayer, 100% developed in-house in Unity by our Brazilian studio. Same game, same brand and same company operating on Google Play since 2024. Our official YouTube channel has 1.84M subscribers with years of public devlogs documenting the development. We own all source code, all 3D models (including the original Blender source files of every truck), and the dedicated servers that run the multiplayer.
The review history:
Jul 04 — rejected under 4.3(a) Spam ("similar binary, metadata, and/or concept"), no specific app named
Jul 05 — we replied with a detailed originality dossier (PDF attached to the conversation)
Jul 14 — next review did NOT raise 4.3(a); it moved to a connection bug and gameplay questions, which we fully answered with a corrected build and a step-by-step visual guide
Aug 07 — the same generic 4.3(a) text returned, with no new facts and no reference to any of the evidence
Each of the three reviews lasted under 20 minutes according to the activity log, so we suspect the attached evidence was never actually opened. We have already: replied in the conversation with a complete evidence dossier, filed a formal appeal to the App Review Board, and contacted Developer Support (case open).
Questions for the community:
Has anyone successfully overturned a repeated 4.3(a) on a genuinely original game? What ended up working?
Is there anything else we can do while the appeal is pending — or anything we should avoid doing?
For Unity games specifically: is there any known way to reduce false-positive binary similarity flags?
We're happy to provide any verification — source code, Blender files, live server access, video demo. We just need the evidence to actually be looked at.
Thanks in advance for any guidance!
Thiago — LTDA VERA CRUZ (FG Games Entertainment)
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