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Reply to TestFlight builds expired across multiple apps; new builds cannot be installed (“Requested app is not available or doesn’t exist”)
Hi Albert / Apple TestFlight team, We are still blocked as of 29 October 2026 and are seeing the same sequence of symptoms described in this thread. App: Scure Civil Protection App ID: 6823987918 Current version/build: 0.3.0 (4) Apple Developer Support case: 103012560903 (opened today) Our previous builds 0.1.0 (1), 0.2.0 (2) and 0.3.0 (3) all show Expired, although they were uploaded on 17, 27 and 28 October respectively, well within the 90-day window. We have not established what caused the expiry. We uploaded replacement build 0.3.0 (4) today. Processing completed successfully, and it is assigned to our internal testing group with status Testing. On the iPhone, TestFlight shows the build with 90 days remaining, but tapping Update fails with: “The requested app is not available or doesn’t exist.” Submitting this build for external beta review also repeatedly fails at What to Test with: “There was an error processing your request. Please try again later.” Our Developer Program membership is current and both Free Apps and Paid Apps agreements show Active. The affected existing internal tester has app access and previously installed build 3. We have not confirmed BETA_CONTRACT_MISSING for our account, so we do not want to assume that is the cause. Could you please help route support case 103012560903 to the appropriate TestFlight/App Store Connect team and investigate the distribution state for App ID 6823987918? We can provide screenshots and any additional diagnostics through the support case. Thank you.
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Reply to TestFlight builds expired across multiple apps; new builds cannot be installed (“Requested app is not available or doesn’t exist”)
Hi Albert / Apple TestFlight team, We are still blocked as of 29 October 2026 and are seeing the same sequence of symptoms described in this thread. App: Scure Civil Protection App ID: 6823987918 Current version/build: 0.3.0 (4) Apple Developer Support case: 103012560903 (opened today) Our previous builds 0.1.0 (1), 0.2.0 (2) and 0.3.0 (3) all show Expired, although they were uploaded on 17, 27 and 28 October respectively, well within the 90-day window. We have not established what caused the expiry. We uploaded replacement build 0.3.0 (4) today. Processing completed successfully, and it is assigned to our internal testing group with status Testing. On the iPhone, TestFlight shows the build with 90 days remaining, but tapping Update fails with: “The requested app is not available or doesn’t exist.” Submitting this build for external beta review also repeatedly fails at What to Test with: “There was an error processing your request. Please try again later.” Our Developer Program membership is current and both Free Apps and Paid Apps agreements show Active. The affected existing internal tester has app access and previously installed build 3. We have not confirmed BETA_CONTRACT_MISSING for our account, so we do not want to assume that is the cause. Could you please help route support case 103012560903 to the appropriate TestFlight/App Store Connect team and investigate the distribution state for App ID 6823987918? We can provide screenshots and any additional diagnostics through the support case. Thank you.
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