Post

Replies

Boosts

Views

Activity

App stuck in "Waiting for Review" for 10 days + History of extremely long review times (1-1.5 months)
Hello everyone, I am facing a severe issue with my app's review process and urgently need some guidance or advice on how to resolve this bottleneck. Current Situation: Our latest version has been stuck in the "Waiting for Review" status for the past 10 days. Yesterday, after reading some community advice, I used "Cancel Submission" and re-submitted the build to try and refresh the queue. Unfortunately, it is still completely stuck in the exact same "Waiting for Review" status with no progress. Past History: This seems to be an ongoing issue with our account. For our previous versions, the App Review team took an incredibly long time—between 1 to 1.5 months for each submission—only to ultimately issue a rejection. We have already tried sending 5-6 standard support requests and even requested an expedited review 3 times, but we have received absolutely zero response or feedback from Apple. It feels like our app or account is stuck in some sort of dead-end queue. Has anyone else experienced such extreme delays just waiting for the review to start? Is there any alternative way to escalate this to a human specialist at Apple who can check if there's an account-level glitch? App Store URL: https://apps.apple.com/uz/app/fonus-kids/id6742020368 Thank you in advance for any insights or help!
1
1
31
2h
App stuck in "Waiting for Review" for 10 days + History of extremely long review times (1-1.5 months)
Hello everyone, I am facing a severe issue with my app's review process and urgently need some guidance or advice on how to resolve this bottleneck. Current Situation: Our latest version has been stuck in the "Waiting for Review" status for the past 10 days. Yesterday, after reading some community advice, I used "Cancel Submission" and re-submitted the build to try and refresh the queue. Unfortunately, it is still completely stuck in the exact same "Waiting for Review" status with no progress. Past History: This seems to be an ongoing issue with our account. For our previous versions, the App Review team took an incredibly long time—between 1 to 1.5 months for each submission—only to ultimately issue a rejection. We have already tried sending 5-6 standard support requests and even requested an expedited review 3 times, but we have received absolutely zero response or feedback from Apple. It feels like our app or account is stuck in some sort of dead-end queue. Has anyone else experienced such extreme delays just waiting for the review to start? Is there any alternative way to escalate this to a human specialist at Apple who can check if there's an account-level glitch? App Store URL: https://apps.apple.com/uz/app/fonus-kids/id6742020368 Thank you in advance for any insights or help!
Replies
1
Boosts
1
Views
31
Activity
2h