Hello everyone,
I am facing a severe issue with my app's review process and urgently need some guidance or advice on how to resolve this bottleneck.
Current Situation:
Our latest version has been stuck in the "Waiting for Review" status for the past 10 days. Yesterday, after reading some community advice, I used "Cancel Submission" and re-submitted the build to try and refresh the queue. Unfortunately, it is still completely stuck in the exact same "Waiting for Review" status with no progress.
Past History:
This seems to be an ongoing issue with our account. For our previous versions, the App Review team took an incredibly long time—between 1 to 1.5 months for each submission—only to ultimately issue a rejection.
We have already tried sending 5-6 standard support requests and even requested an expedited review 3 times, but we have received absolutely zero response or feedback from Apple. It feels like our app or account is stuck in some sort of dead-end queue.
Has anyone else experienced such extreme delays just waiting for the review to start? Is there any alternative way to escalate this to a human specialist at Apple who can check if there's an account-level glitch?
App Store URL: https://apps.apple.com/uz/app/fonus-kids/id6742020368
Thank you in advance for any insights or help!
Topic:
App Store Distribution & Marketing
SubTopic:
App Review
Tags:
App Store Connect
App Review
TestFlight
1
1
31