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App crashes before it can update.
After we roll out v1.1.8 of our app we had a lot of crash reports coming in that was tied to and old version of Firebase. The app would crash on open and the only way for user to get it work was to uninstall the app, download it and install it again. So we upgraded it to the newest one and rolled out v1.1.9 This one has no crash reports, but the problem is that users that have 1.1.8 that still experience the crash can't get an update. We have a force update implemented but before it can fire the app keeps crashing on open. Is there a way for an app to update to the newest version without this crash prohibiting it from a version check and the update?
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320
Nov ’21
App crashes before it can update.
After we roll out v1.1.8 of our app we had a lot of crash reports coming in that was tied to and old version of Firebase. The app would crash on open and the only way for user to get it work was to uninstall the app, download it and install it again. So we upgraded it to the newest one and rolled out v1.1.9 This one has no crash reports, but the problem is that users that have 1.1.8 that still experience the crash can't get an update. We have a force update implemented but before it can fire the app keeps crashing on open. Is there a way for an app to update to the newest version without this crash prohibiting it from a version check and the update?
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320
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Nov ’21
After app update, the app crashes on open.
We updated the app to a new version. Many users started reporting that when they installed the new update the app started crashing on open. Only after they uninstalled and downloaded the app again it was working. Anyone experiencing the similar issue?
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Nov ’21