@App Review Following up on this case. Apple replied here 6 days ago saying: “We’re investigating and will contact you in App Store Connect to provide further assistance.” I have not received any message in App Store Connect yet, and the appeal/rejection remains unresolved. Submission ID: 8925ee62-aa6f-49eb-b045-41311f6f9e9e App Store Connect ID: 6760300948 Guideline: 5.2.3 Could App Review please check whether the investigation is still active, or whether there is another step I need to take?

@App Review Update: I replied to App Review in App Store Connect on April 17 regarding the Guideline 5.2.3 rejection, and I still have not received any response. I am now submitting an App Review Board appeal. If App Review can re-check the submission and clarify which specific functionality is considered non-compliant, that would be very helpful. Thank you.

Update: shortly after the App Review team responded here, the app was reviewed and rejected under Guideline 5.2.3. I have already replied in App Store Connect explaining that the app is only a remote control client for a user-provided server and does not download, store, stream, or play audio/video on the device. Could App Review please clarify what specific functionality is considered non-compliant under 5.2.3, so I can address the exact concern?