Hi all, I've finally had a breakthrough and wanted to post a comprehensive update for everyone who has the same issue. This is not tax or legal advice, I am not a lawyer, and you must research and make your own decisions. What to do if you do not see the correct tax form in App Store Connect Standard Apple Developer Support cannot help you with tax or banking setup. You need to reach out to Apple Finance Support. You can reach them by following these instructions: Go to Apple Developer Support Click "Get help with a new issue", then "Reports and Payments", then "Tax and Banking Setup", then "Contact Finance". These are the correct options as of October 2026 but they might change in the future. Write a detailed description of your issue and submit. How long will it take for Apple Finance to reply The time you need to wait probably depends on how long the queue is of people who need support, and how many support staff members there are. In September/October of 2026 I had to personally wait 5 weeks and 4 days for the first reply. As you can see from my previous posts, I submitted my Apple Finance support request on 18 September 2026 and received an automated acknowledgement on the same day. Then on 27 October 2026 I heard back from Apple Finance. While I was waiting I did not sign the W-9 because I am not a US resident. I have heard that other people did sign it, but I was not comfortable doing that because the form explicitly states "If you are a foreign person..., do not use Form W-9". What Apple Finance said to me when they replied Apple Finance gave me written instructions to submit the W-9 and wait until it was processed (usually happens within 24 hours). Then after the paid agreement became active, submit my W-8BEN to a secure link they setup specifically for me. Then reply to their email to tell them I have submitted the W-8BEN, so that they can manually process it in their back end finance system. They told me that once it was processed, the updated form would not show up in App Store Connect. I do not know how long it will take for them to manually process the W-8BEN. Could you just submit the W-9 first and then contact support afterwards? The form explicitly states "If you are a foreign person..., do not use Form W-9". I was only comfortable doing it after I personally had confirmation from Apple in writing. The process may change at anytime, so I would wait for Apple to tell you what to do before submitting anything. Best of luck to everyone and please give me an upvote if I helped :)

I have now been waiting for a reply for 1 month. Nobody is getting any support. SergeiK has been waiting for 5 months (unless they forgot to update the thread). We might all need to find another solution, like create a company in a different jurisdiction, if we want to publish our apps. Maybe we can get a refund of the developer fee.

Hi everyone, Like all of you I have the same issue. I contacted Apple Finance Support 13 days ago on 18 September, and have not heard anything back apart from the automated acknowledgement. My case number is 22327663. Reading back through this thread, either nobody has heard anything, or those who did never posted an update. SergeiK said they opened support tickets in May, if they are still open, that's over 4 months ago now. For me I am having trouble properly testing my paywall because it requires the Paid Apps agreement to be complete, which is being blocked because my W9 is not signed. Perhaps there is a workaround of some sort? A few specific questions for anyone who has made progress: Has the tax questionnaire ever appeared for anyone after changing something on their account - entity type, address, D&B record, anything? Has anyone resolved this by phone rather than the web form, and if so which number or team? If anyone gets a resolution, please post what actually worked - even a partial workaround would help several people here. Thank you!