We've been stuck since Oct 12. Escalation is ineffective and after a 2hr wait on the phone (twice), they told us it's a 'waiting game' now. No visibiility into what's going on and Apple shuts down their phone call back support when they want.

We've been stuck since Oct 12. Escalation is ineffective and after a 2hr wait on the phone (twice), they told us it's a 'waiting game' now. No visibiility into what's going on and Apple shuts down their phone call back support when they want.

We've been stuck since Oct 12. Escalation is ineffective and after a 2hr wait on the phone (twice), they told us it's a 'waiting game' now. No visibiility into what's going on and Apple shuts down their phone call back support when they want.

We've been stuck since Oct 12. Escalation is ineffective and after a 2hr wait on the phone (twice), they told us it's a 'waiting game' now. No visibiility into what's going on and Apple shuts down their phone call back support when they want.

We've been stuck since Oct 12. Escalation is ineffective and after a 2hr wait on the phone (twice), they told us it's a 'waiting game' now. No visibiility into what's going on and Apple shuts down their phone call back support when they want.

We've been stuck since Oct 12. Escalation is ineffective and after a 2hr wait on the phone (twice), they told us it's a 'waiting game' now. No visibiility into what's going on and Apple shuts down their phone call back support when they want.

We've been stuck since Oct 12. Escalation is ineffective and after a 2hr wait on the phone (twice), they told us it's a 'waiting game' now. No visibiility into what's going on and Apple shuts down their phone call back support when they want.

We've been stuck since Oct 12. Escalation is ineffective and after a 2hr wait on the phone (twice), they told us it's a 'waiting game' now. No visibiility into what's going on and Apple shuts down their phone call back support when they want.

We've been stuck since Oct 12. Escalation is ineffective and after a 2hr wait on the phone, they told us it's a 'waiting game' now. No visibiility into what's going on and Apple shuts down their phone call back support when they want.