I even opened a DTS ticket. So there's no way to find out why they are not allowing the entitlement even though I answered and match all of the criteria? Does anyone read these posts from Apple????

No one seems to know and there's no way to get answers.

No one answers. DTS doesn't know. Seriously, it's time to write the CEO. They do answer emails.

kinshuk1234, good question. I have requested the entitlement before and have gotten it. But now, no matter what I do, I cannot get the entitlement. DTS doesn't no, no one knows. Apple wants you to guess and guess. NO HELP AT ALL.

Screenshots don't help, answering every question clearly doesn't help. DTS cannot help. In other words, you cannot even pay to get help. I guess this is the way Apple treats their developers.

I even opened a DTS, they cannot help. So what? just keep guessing and guessing even though I have shown I meet all the eligibility?

stuck on "downloading support for image playground"

It's enabled on my computer but not my iPad. Still waiting for the download!

Please fix this! The files go to Safari and although you can "Download" the file, it's nowhere to be found.