Request to Apple Developer Support: please review this Apple Account and manually clear or reset the rejected enrollment/identity state so I can re-enroll on the same Apple Account.
Apple Account: the account I am posting from
Developer ID: 68Q62JHSWR
Support Case ID: 102960248734 (opened today via Program Enrollment)
Region: United States
What happened
Before I turned 18, I started an Individual enrollment and submitted a government photo ID. The ID showed that I was a minor, so the enrollment was denied. That denial was correct at the time.
I turned 18 earlier this year. I am now an adult and over the age of majority in my region.
I did call Apple Support about this once, but that call happened while I was still 17, so "there is nothing we can do" was the right answer then. This is the first time I have asked Apple to look at the account as an adult.
Current state
developer.apple.com/enroll returns:
Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time.
That message renders before any form fields, so there is no way for me to re-enter my details or re-submit an ID.
On my account record, fssStatus is 3 (Rejected). The enrollment flow branches on that value and routes straight to the rejected state, so it never reaches the identity edit step.
When identity re-validation is attempted, the service returns:
resultCode 1200 - "You are not allowed to perform this operation. Please check with one of your Team Admins, or, if you need further assistance, please contact Apple Developer Program Support."
I have no team and no Team Admin, so that message points back here.
Why I believe I am eligible
Apple Developer Program License Agreement section 3.1(a) requires that "You are of the legal age of majority in the jurisdiction in which You reside." That is a present-tense certification and I meet it today. Nothing in the ADPLA or on developer.apple.com/programs/enroll states that a minor-age denial is permanent or bars a later enrollment. My Apple Account uses my real legal name and address, and two-factor authentication is enabled.
What I am asking for
Clear the residual rejected identity/eligibility state (fssStatus 3) on this Apple Account so the enrollment flow can reach the identity step again.
I will re-submit government photo ID immediately through any channel you specify, including the Apple Developer app.
I do not want to create a second Apple Account. This is my primary Apple Account, and identity verification is documented as permanently bound to the account it was first performed on, so a new account would not be a clean workaround.
Thank you.
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