Hello Apple App Review Team, I am writing to urgently request your assistance regarding our application 'Kavra'. We are facing a critical situation that is heavily impacting our entire launch roadmap and user base. To give you the timeline: we initially submitted the app for review on April 30th. After waiting for two full weeks without any updates or status changes, we assumed there might be a technical stall in the review pipeline. Consequently, we canceled the submission and resubmitted the app on May 14th. Today is May 27th, and the application has been stuck in the "Waiting for Review" status for another 13 days. In total, we have been locked in the review queue for nearly a month. This prolonged delay has completely frozen our development cycle and disrupted our time-sensitive marketing plans. We have thoroughly audited our app against all App Store Review Guidelines and confirm 100% compliance. There should be no blockers from our end. If you require any additional information, test accounts, or documentation to move this forward, please let me know immediately. We kindly request you to look into our account for any technical glitches and expedite the review process. Thank you very much for your time, understanding, and support. Sincerely, [Bora Çoban]

I submitted my application on April 30th, and they responded with various errors. I fixed each one and resubmitted it, but I received no response until May 14th. Thinking it might be stuck in their system, I canceled the process and resubmitted it, but it's still pending review after 13 days. In short, I haven't received a response from Apple for a month. I leave a callback, they call back, I wait an hour, and no one gets through. It's a terrible customer support system.