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Legal name misspelled on Individual account, blocking Paid Applications Agreement
Hello, My Apple Developer Program membership (Individual) shows my legal name with a typo: one letter is missing in my last name ("Gnabari" instead of "Ghanbari"). My passport and every other document use the correct spelling. Because the legal name is wrong, I can't complete the Paid Applications Agreement. That blocks adding banking and tax information, so I can't set up in-app purchases or release my paid app. What I have done so far: Opened a support case and replied with a copy of my passport (9 October). The case seems to have been routed to a team that can't change account details. Submitted the "Account Information Update" contact form (14 October). Tried phone support, but a callback isn't currently offered in my region. Questions: Which team or form handles legal-name corrections for Individual accounts? Is there anything else I should send to speed this up? I'm happy to share the case number and documents privately with an Apple representative. Thank you!
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Legal name misspelled on Individual account, blocking Paid Applications Agreement
Hello, My Apple Developer Program membership (Individual) shows my legal name with a typo: one letter is missing in my last name ("Gnabari" instead of "Ghanbari"). My passport and every other document use the correct spelling. Because the legal name is wrong, I can't complete the Paid Applications Agreement. That blocks adding banking and tax information, so I can't set up in-app purchases or release my paid app. What I have done so far: Opened a support case and replied with a copy of my passport (9 October). The case seems to have been routed to a team that can't change account details. Submitted the "Account Information Update" contact form (14 October). Tried phone support, but a callback isn't currently offered in my region. Questions: Which team or form handles legal-name corrections for Individual accounts? Is there anything else I should send to speed this up? I'm happy to share the case number and documents privately with an Apple representative. Thank you!
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