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Reply to Stuck in a loop between Guideline 2.1 and 2.2: Reviewer refuses 5 mins of gameplay
[RESOLVED] App Approved! Thank you for the support. I am very happy to report that my app "DELTARION" (v2.2.5) has been officially approved and is now available on the App Store! Following the consultation with the Apple representative (Richi), I implemented a 9-tap hidden warp command to allow reviewers quick access to the IAP. I also provided a clear explanation and a video offer in the Review Notes. The review was completed very smoothly this time. I would like to express my sincere gratitude to the forum moderators who escalated this issue and to Richi for the professional support. To other developers facing similar issues: Don't give up! Raising your voice here and explaining your design logic can lead to a productive dialogue with Apple.
3w
Reply to Stuck in a loop between Guideline 2.1 and 2.2: Reviewer refuses 5 mins of gameplay
Update: Great progress thanks to the Apple representative I would like to provide an update on this situation. Shortly after my post, an Apple representative (Richi) reached out to me and we had a very productive phone call. We discussed the contradiction between Guideline 2.1 and 2.2 in detail. The Conclusion: The representative agreed that a "Warp" mechanism (using a specific hidden command) is an acceptable compromise to ensure Guideline 2.1 compliance without violating Guideline 2.2. I will be submitting a new build (v2.2.4) with this "9-tap warp" feature today. The representative also mentioned that he will communicate this directly with the review team. I am feeling very positive and grateful for the personal support. It is reassuring to know that Apple listens to individual developers when such systemic issues occur. I will post a final update once the app is officially approved. Thank you to everyone who provided advice!
3w