I have just got my app approved and it is life in App Store. This is a paid app with an auto-renewable subscription. My design model is to allow the users to try it for free before they subscribe. The trial period is managed from the cloud. But when publishing the app in App Store it is right away presented with the purchase button instead of the GET button or Try It for Free button. This is misleading because the users are not ready to purchase the product they have not tried! I contacted the support but I have the impression that I was talking to robots that do not take time to understand the logic. As the consequence, my users are charged right away before being even given a chance to try it; as per the design at the end of a month, they are being presented with a subscription screen to choose from subscribing for a monthly renewable or a yearly! It does not make any sense. Why can't App Store allow us to determine and manage the trial period and keep IAP as a post-trial step? This model is good for new users and for the business
Topic:
App Store Distribution & Marketing
SubTopic:
General
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