I'm trying to find the reason for multiple app crashes. App Store Connect shows multiple crashes but the Organizer in Xcode lists a lot of crashes but very few entries have any data. Image is only one of many cases in the organizer. 2nd column from left shows 3 devices but right column shows 0 devices.

Is there a way to be instantly notified of a new review of an app? Bad reviews that are months old give every app a bad reputation.