Hi, I want to know whether the order of the returned in-app purchase products from the Store Kit has changed.
For example, if I provide [monthlySkuIdentifier, yearlySkuIdentifier] sometimes I get the results as [monthly plan data, yearly plan data], and also [yearly plan data, monthly plan data]
I found this order issue last month. But it is reoccurring among many users now in iOS.
Selecting any option will automatically load the page
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I'm trying to get daily app install/download data from the metrics tab.
In Usage->Installation it shows the Opt-in Only flag. But in Downloads->Total Downloads it doesn't show the Opt-in flag. Do Total Downloads show Opt-in user data only?
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect
Tags:
App Store Connect
Analytics & Reporting
I would like to know the difference between these 3 metrics. Also, are these metrics accurate? I see some of my installation data has been changed after 15 days.
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect
Tags:
App Store Connect
Analytics & Reporting
Currently, we have multiple subscriptions in our application, each unlocks a specific part of the app and also a Full Subscription which consists of all the features. We are trying to migrate into a single subscription app in the future, that is just a Full Subscription. It's a little unclear how the process of the migration should be. Currently, our plan is as follows.
Remove the options inside the application where the user can purchase the subscriptions and show only the Full Subscription option.
Release the app so future users can only subscribe to the Full Subscription. Existing users will still renew their subscriptions and still see the specific part.
Promote the Full Subscriptions so the other subscribers will be motivated to purchase the Full Subscription.
Remove unwanted subscriptions from sale 3 to 4 months later from AppStoreConnect.
I want to know whether this approach is safe with Apple guidelines. If not what should I change in the approach?
Thanks
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect
Tags:
In-App Purchase
iOS
App Store Connect
Subscriptions
I've noticed that some new users are able to redeem promotional offers. However, Apple's documentation states: "Promotional offers can be effective in winning back lapsed subscribers or retaining current subscribers. You can provide lapsed or current subscribers a limited-time offer of a discounted or free period of service for auto-renewable subscriptions on macOS, iOS, and tvOS." (Source)
Could someone clarify whether promotional offers are intended solely for lapsed or current subscribers, or can new subscribers also redeem them under certain conditions?
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect
Tags:
Subscriptions
In-App Purchase