I submitted my app for review on August 3rd, and it's now the 13th. The email I received said that 90% of apps are reviewed within 48 hours, but my app still says "Waiting for Review." I understand it may take longer, and that's fine, but the lack of feedback and communication I've received is really concerning. There has been zero contact from Apple — even on a support request I opened days ago, where I was just checking in. All I'm looking for is some communication, or something to let me know that my app will be reviewed.
Is this a typical experience with Apple? This is my first time submitting an app, and it's been a frustrating one. If anyone else has been through this, please let me know what you did to get a response.
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect
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